NPD process developmentCrimson & Co was engaged by leading global mobile phone service provider to develop a new NPD (new product development) process The project compressed the NPD timescales allowing the client to shorten the time it takes to get new product to market; critical for market share in the telecoms industry. As part of this revision Crimson & Co designed an ‘in life’ performance and business case review process for launched products/propositions. Having delivered a new process specifically tailored to this client, Crimson & Co was retained to manage the implementation across this complex global business with many. Supply chain operating modelsCrimson & Co was employed by a global oil company to develop the future processes for its warehousing and distribution operations. A team of Crimson & Co consultants developed the blueprint operating models and the associated management processes and policies. During the implementation phase Crimson & Co was retained as the global process expert for warehousing and distribution, advising the regional implementation teams on best practice and process design.
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Product returnsThe client was growing rapidly and was experiencing high volumes of returned product. Crimson & Co was employed to investigate the perceived high level of product returns and assess the optimal supply chain structure for the business going forward. The Crimson & Co team carried out root cause and trend analysis, analysed product and category profitability and built a supply chain model to simulate the various future options. The team was then able to demonstrate where the client was losing money on returns and how the supply chain could be reconfigured to reduce both the cost and volume of returns. Warehouse improvementCrimson & Co carried out a cost and service audit of a major DC for a global oil company. The review identified how the facility could significantly reduce its operating costs while continuing to support the challenging service levels required in the western European market. The Crimson & Co team identified cost savings of up to 15%, achievable without damaging service levels. |
Retail | FMCG | Distributor and Wholesale | Automotive and Aerospace | Pharma and Health Care
Public Sector | Services | Oil, Gas and Telecoms